Shogun Signs & Print
Conditions of Sale

Conditions of Sale

1. Quotes & Pricing

All quotes provided by Shogun Signs & Print are valid for 30 days from the date of issue. Quotes are based on the information provided by the client and may be subject to change if the scope of work, materials, or project timeline is altered. All prices are in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated. A deposit, typically 50% of the total project cost, is required to confirm an order and commence work.

2. Artwork & Design

The client is responsible for providing all necessary artwork, brand material and design files in a high-resolution format as specified by our team (unless informed otherwise). Shogun Signs & Print is not liable for any issues arising from low-quality, incorrect, or incomplete artwork supplied by the client. Any changes to the artwork after a design proof has been approved may incur additional fees. All design work created by Shogun Signs & Print remains the intellectual property of Shogun Signs & Print until the final invoice is paid in full.

3. Production & Timelines

Production timelines are estimated and are subject to change based on material availability, project complexity, and our current workload. While we strive to meet all deadlines, we do not accept responsibility for delays outside of our control. Projects will only commence once the required deposit has been received and the final artwork proof has been approved in writing.

4. Installation & Site Access

For projects that require installation, the client is responsible for ensuring clear and safe access to the site. Any delays or additional costs incurred due to poor site access or other site-related issues may be charged back to the client. The client is responsible for obtaining any necessary permits or approvals for signage installation. Shogun Signs & Print accepts no responsibility for any damage to the sign or installation site if clear site access or necessary permits were not provided.

5. Warranty & Liability

We guarantee the quality of our workmanship and materials for a period of 12 months from the date of installation. This warranty does not cover damage caused by misuse, vandalism, extreme weather, or natural disasters. Our liability is limited to the repair or replacement of the product and does not extend to any consequential damages or losses.

6. Payment & Invoicing

The final invoice will be issued upon completion of the project or installation. Payment is due within 7 days of the invoice date. Late payments may be subject to a fee. In the event of non-payment, we reserve the right to pursue all available legal remedies to recover the outstanding balance.

7. Cancellation of Orders

Cancellations must be made in writing. If an order is cancelled after a deposit has been paid and work has commenced, the deposit will not be refunded. The client may also be liable for any additional costs incurred up to the point of cancellation.